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Here’s why your tenant should attend check-out

Checkouts are one of the most important stages of any tenancy


Check-outs are seemingly becoming a part of the tenancy process which is neglected by large numbers of landlords and tenants.

During a check-out, a landlord or the agent that represents them records the condition of the rental property and compares this to the condition that was recorded at check in.

The purpose of the process is to allow both sides of the rental transaction to discuss the property’s condition and resolve any issues efficiently and fairly, aiming to reduce the chances of a formal dispute.

It would seem that landlords need to do more to give their tenant the opportunity to attend check-out and that some tenants need to try harder to attend the event when given the chance.

Checkouts are one of the most important stages of any tenancy. It’s vital that landlords enable tenants to attend – and that tenants go along when invited.

Why are check-outs so important?

Put simply, a successful check-out can help reduce the chance of a deposit dispute. It provides a landlord with a clear and more impartial means of documenting the state of the property between the beginning and the end of a tenancy.

A check-out is the tenant’s opportunity to put their case across and physically show or explain the detail behind any damage or dilapidations incurred during the tenancy.

What’s more, it’s a situation where face-to-face communication really comes into its own. If a landlord and their tenant are both in the property at the same time they can discuss and negotiate any issues which will significantly help to reduce the likelihood of a formal dispute – which can of course be costly, stressful and time-consuming.

As we move into one of the busiest periods of rental activity with students returning to university and many families looking to relocate before Christmas and New Year, now is the time for landlords to recognize the importance of the check-in/check-out process and encourage their tenants to attend where possible.

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